I have received notifications for a thread that I had unfollowed.
The thread is now closed, but when a thread is unfollowed, by definition no notifications should be received.

Would SL please correct this bug.

I want to leave a group but the icon and facility is not now showing on my account . Please could this be looked at for me . Thank you

When using the blocking facility, it is necessary to fill in a field which asks the reason for said blocking. I’d be interested to know if SL collates that data in any meaningful way, and acts upon it.
I’ve had to block two members for bullying/harassment (one is a moderator…) In cases such as those, is anything done with that data? And in the case of a mod who bullies, isn’t that a bit serious for SL?

New messages haven't got the red new sign on them - this is in the Anything loop but might be the same in others.

When a comment in the notification bell is clicked and we are transferred to that comment It used to highlight slightly darker for a second or two, but now it doesn't. Is it a bug or have you changed it? Thanks.
Edit.... I'm using Laptop

Could you expand the options on the ‘report’ menu please? Now that you have deprived us of the fill in field, perhaps having more options could be useful. As an example, many posts in the politics group are being trolled by irrelevant and often childish, moronic remarks, yet the current closest response is ‘off topic’. Assuming that you do find such childish and imbecilic remarks, in response to serious posts, to be an infringement, could we see some support for this please?
If we can’t get support from the reporting system, posters will simply get fed up and stop posting, resulting in yet another dead loop amongst the dozens already in evidence.
I do know that a few members are a little annoyed at the loss of the fill in field, as I received PMs about it. Thanks

I've just posted pictures in Showcase and they are showing up in black and white but when I click on them they are in colour.

I cannot get the loops list on my laptop, just get a blank screen.
It is okay on my tablet.

I’m trying to close a post but the ‘close discussion’ option has disappeared on the drop down menu. Is this a bug?

There is and has been a fault for a number of days with some members names splitting when another member replies to their comments.
As noticed by several members including myself, Boots, Mary, Charlotte, Selsey
Most if not all do not appear to be using the app.

https://www.scooploop.com/thread/looks-like-ive-possibly-found-a-bug

Please look into this issue. With Thanks.

I notice you have changed the menu system for this. Before, you could provide extra info by filling in a field. This has been removed, resulting in now having to report a comment up to four times (!) to cover multiple transgressions of a post.
There is no direct selection for reporting a racist comment, for instance, yet up to three or four selections could be made simultaneously to report such a post.
Is there any reason you removed the field? It makes reporting vile posts more difficult.

I recently archived some PMs which contained abusive content aimed at me. Now I’m trying to unarchive them, but the button is very elusive. How does one go about this?

Posting on MSL Chat , trying to click in the box, to reveal previous comments on any thread, it does not work. Can someone have a look and see if it can be fixed. Thank you.

Hello.

Due to some upgrade taking longer than expected, there has been some disturbance on Wed 27th April around 15:30 BST, of about 15min. This should now be fixed and all good. We apologise for the inconvenience.

Have a great day everyone.

Good morning.

There have been reports of multiple "Internal Server Errors" over the last days due to a failure in our messaging system. This should now be mostly fixed.

We apologise for the inconvenience and wish everyone a happy bank holiday.

I wrote a complaint about a post, then pressed the ‘Send’ button. There was no acknowledgement of whether the post had been sent or not. I re-wrote the post and sent it again. Still no acknowledgement. Now I’ve had a pm from the group mod reporting my abuse of the complaints system! Is this a tech fault? And can someone tell the mod to get off his high horse?

Still having the same problem and even when I am typing a comment it goes off the bottom of screen

Would you please look into the problems that have recently occurred on the app. It started a couple of weeks ago and has been progressively getting worse to the point now that it's practically unusable, I have had to change to the web version. It freezes, slow to respond, throws you out of the site and you need to sign back in and continually receive this notice....I thought at first it may have been my end but I asked other users and they too have said that they have the same problems. Thanks.

I am still getting the same problem with new comments being hidden at the bottom and I have to scroll down to find them.
before it was said it must be my laptop but it doesn't happen on any other sites

I am missing the 'reply' button this morning, anyone else having same problem? (If you are, you won't be able to tell me)😉

EDIT. Seems to be only on Council Tax - result (Edited) only.

Also for a while I'm not seeing the 'red' new sign so scrolling a lot. Maybe my machine.

Thank you

Is there still a need for a max input on a comment?
The OP does not have the same restriction.
Yesterday I attempted to input a long comment (a reply from my MP) which covered 5 comments in total and it took a long time.

It took countless attempts to get the correct number of characters in to each part as although we are told we have exceeded the 2000 char limit, we have absolutely no clue as to the number we are attempting to submit.

Could you either remove the limit or advise us of the number be are attempting to submit, so that we can input comments easier, quicker and more precisely.
Thank you

I am really thinking about giving up with SL as trying to upload and view photographs is becoming a waste of time.

I tried uploading some portrait oriented pictures and they were edited by the SL upload system to small partial landscape versions of part of the original. This is not what I either want nor expect.

I am attempting the same picture oriented as portrait and as landscape to see if SL edits the portrait version. In theory there should be no difference other than orientation.

This bar covers part of display.
Can an "X" be included so that the bar can deleted ?
Example - cannot read Analytics summary at bottom of page.

When you edit a post/comment you can change all the wording but there doesn't seem to be anyway to remove a photo.

I've just posted an event to my local loop.

The layout in the editor uses white space (blank lines) to separate paragraphs.

On publishing, all the white space is ignored, resulting in a single slab of almost unintelligible text. (Well, you can read it, of course, but the important context added by separating text into paragraphs is lost.)

This really isn't good enough. Could it be fixed, soon, please?

This is the event:
https://www.scooploop.com/thread/swrs-autism-awareness-hattie-frankl-cumbrian-camera-john-coke

I tried reacting, to a comment, with a heart and it didn't work. I continued trying for a total of 5 times. Nothing!
I then clicked fr a thumbs up, which worked, so I then clicked for a heart and it overwrote the thumb.

Has anyone else encountered this problem?

In one thread, a post I commented on has been edited, but there's no SL [Edited] to show that. I've added to my comment that it was in reply to a comment that has since been edited, but again no automatic SL [Edited] to show that my comment has been edited. Has this been discontinued? (Sorry, is that a bit garbled? My own editing capacity doesn't seem to have engaged yet this morning!)

I've attached a screen recording of what happens on my Samsung S21 Ultra phone when I try to view some pictures I have uploaded to the workshop.
There are 5 pictures in the set, however, when I click to view them I get notified it is 1/4 (to my mind this should read 1/5).
When I click the right arrow the black framing vanishes and I'm seeing a picture on top of Comment text with no further arrows, so need to abort my operation.

Other people advise they can see all pictures properly.
Could this be an Andtroid/mobile phone/Samsung problem?
Could you also fix it please.
Thanks

Two or three times recently I've liked my own comment in error, getting confused with another social media site where you need to click on the icons to see who has contributed them. Can I undo this, and if so how, please?

I may have posted this issue before some months ago, if so I apologise.
Inserting an image in a post or comment results in the image being grossly oversized within the limitation of the box. When clicked it is then the correct size.

Is it possible to display these images as thumbnails ?

Just a finale to the Bold feature thread that is closed.
Even Skype have a Bold feature on their comment box and it is certainly not messy, in fact it enhances the issue.

I'm getting no notifications on my little bell. But when I look at post there are lots and lots that haven't shown. I'm on laptop using chrome

Could somebody help. In some cases, but not all, when I click on the "more" sign nothing happens. Luckily on most it works well. What should I do to make it work on all - more - signs?

Anything Loop - Counting the Birdies

Trying to edit a comment I've just made and am getting a 404 message

There is a misguided fraternity within the computer world who wrongly consider that using caps is shouting and get rather uptight at others for using them.

The use of caps is perfectly correct and valid in all written English to denote emphasis in the absence of a bold feature.

May I suggest that a BOLD feature is added to all post and comments if feasible.

Firstly I have no idea what version of the android app I'm using as it has still not been reinstated!
Secondly the overheader that allows me to mark all posts as read has now been removed, as there are some posts that do not interest me, unless I open them there is no way that I can remove them.

Hi,
There isn't the option to close ones post in SL tech, as there is in all the other loops. Is there a reason for this or an oversight? Would you please consider adding this option. Thanks.
ps. I haven't been able to check if it's the same on SL support.

When I go to search and get a list of people it says Becontree on all of them

For the last couple of days the new comments are so low on the bottom of the screen I have to scroll down to read them.

I am using my Android mobile app, along with emojis it has access to gifs, but when I try to insert one I get the following messages. Is there a reason for this or is it a glitch?

Would you please consider showing when a member is suspended, with maybe a symbol on their profile picture, so other members especially their friends will know why they have gone quiet.
Thanks.

I read a post then go to look in another group and instead of moving smoothly from one to another, I get asked to login again or I get 404 page not found. I think I’ll have to leave it for a while, it is very annoying as I can’t always remember my password.

The pop-up description of this reaction is still showing "Not really sure what you to do about it" when reactions is clicked, although it is OK on the thread.
Should be "Not sure what to think about it".
Time to correct ?

I have a Samsung S21 ultra phone.

At various times since getting the phone, I have created a few MP4 videos with it. I have tried to upload these videos and get the following message each time.

Will you be looking at making sure that material from current phones will be accepted or is there a workaround at all?

Thanks.

Looking through quite a few of the current threads there are quite a few individual posts missing when using the App. However, all is fine logging in via a browser such as Opera, or, Chrome?? Can you kindly look into this please?

They are on laptop so why not on tablet ?

What happened to the light bulb symbol ? - it's not there anymore

I have only just become aware of this.
Having spent my time constructing a post with all the appropriate paragraphs and spacing, when I click SAVE my literary artistry is immediately dumped by the system and my post becomes a mass of jumbled up words with no paragraphs or spacing whatsoever.

Bravo and well done ! If that is progress, count me out and I will continue with the superb educational standards I was taught.

On laptop in loop Anything

This is still not working - any news ?