Scooploop Tech Support
OpenMembers
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I sent a message to support with a couple of questions ref the group moderator abilities on wednesay but so far have had no reply. Are the messages...
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Forming a new group (Edited)Tried form a group for the new influx of the Norwich area people. I uploaded the photo ok an I filled in the rest, but when I try to complete it I ...
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When a post goes off topic or becomes acrimonious how does a moderator close down comments? Can’t seem to find that as an option.
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Would it be possible for there to be a way to see the different threads on the profile page ? It would make it so much easier to find a subject. Wh...
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Something Strange Happening (Edited)Hi ScoopLoop Techies. I've been experiencing something odd over the last couple of days. I log in, and sometimes can add to a thread and see the G...
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Hi Scooploop If someone puts a link to a scooploop post and I click on it the screen freezes and the only thing I can do is completely shut my ph...
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It has been very quiet lately. Are there some issues. Today I received notifications from 4 hrs ago and the previous one were from 20 hrs. ago. I h...
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Notification (spelling mistake) (Edited)When clicking posts in notification the subject comes up without the little box at bottom to add comments. Sometimes I click notification again an...
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Currently very difficult adding comments to threads using mobile app, as the text entry area is being hidden by the keyboard. Pressing 'back' hides...
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I've had rather a convoluted search for repairers after my ancient Dyson broke down and the local electrical fixers turned out to have disappeared,...
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From now on, group moderators will receive a message if a post or comment in their group has been reported ( e.g. as spam, off-topic etc ). This sh...
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I've recently seen a user I had already muted liking one of my posts. Is this user unusually magnanimous, or do members not know when they've been ...
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A little request (Edited)Would it be possible please to unable the sending of attachments on private messages?
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Hi......I wonder if it might be possible for an indicator to be displayed next to the title of a post to show that notifications are active ? a col...
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I just created the following event from my Community News feed, completing all fields correctly before posting. The event was successfully created....
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Would it be possible to have it so when you selected Community News that instead of defaulting to local community it remembered what you last selec...
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One of my posts in Hythe community seems to have disappeared. I posted it successfully on Wednesday and I was looking for it this morning and can't...
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Looks like some Group photo changes have been made !!! the wrong heading photo's are being displayed and they are the wrong size !!!..........hope ...
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Hi.....would it be possible to select how members names are sorted in the group membership list ?
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Is it OK to put the same post in two different groups? https://www.scooploop.com/loop/thread/slug/is-everyone-in-the-gardeners-group-keeping-an-eye...
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I've tried scrolling through previous threads on here to see if this subject has been covered, but can't find anything, so apologies if the questio...
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The @sign doesn`t seem to work like it did on Kahuti by lighting up the name! So why do we have it?
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The list of unread notifications [ right side of my screen. highlighted in blue when you click on them] only shows 5 or 6 new ones, plus the option...
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Noticed that now at the bottom of a group thread it says ' return to activity' used to say return to group and return to activity meant community news
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How do I make members visible? (Edited)I notice some groups have `view` beside them in the groups list and some have `private` and some `open`. I can see all the members of some groups; ...
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Some users might have had difficulties logging into Scooploop in the browser during the last two hours ( late afternoon). Our fault. This issue sho...
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Thanks to SL tech support (Edited)Belaxyz 2 Thanks for single scooploop email (edited) Belaxyz @Belaxyz Loughton - updated 6 minutes ago I would like to express my thanks to Scoop...
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Notifications (and emails) missing (Edited)When I looked at my Community News feed, just now, I noticed a whole stream of new postings in one of my groups. This surprised me greatly, as I ha...
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I've noticed that when I look at my notifications on the app, then look via pc or mobile Internet, the same notifications appear as new/current and...
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The question is in the title...if this is possible, how do I achieve it, as I'd prefer that option...sorry if I'm being a little pedantic! ;-)
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Just a thought but 1 to5 stars with rate would make more sense? People understand that
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Private Messages. (Edited)There is no option at present to delete old, read unwanted PMs. Could the option of deletion of old “unwanted private messages” be looked in to per...
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Hello everyone. We have been asked by many people to introduce other ways to express approval/disapproval of a post or comment than the "Helpful" b...
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Limits on Messages? (Edited)Are there limits imposed on the total number/size/duration of messages? One friend has noticed that our oldest conversations have vanished (from l...
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Just tried to refer to something I knew was in one of my groups. Search could not find it, despite using two definite keywords: 'hedgehog' or 'spri...
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It would be handy if pressing to go back like any app that you came out of it.
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Hi. I noticed with the app you have to click mire to add below a comment. Desktop has a box so us very clear. Just a thought but it would make for ...
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Just chatting with someone using SL Messaging. I can be verbose at times! Since the edit box cannot be resized, it is not easy to realise quite how...
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When writing a comment to reply on a thread, the edit box shows me about 5 lines of text, but I cannot scroll this text with my finger. Hence, havi...
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Dear support, I receive too many emails. Every time somebody makes an entry it seems to generate an email and send it to all members. Could that be...
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Alright, So I went to load a video and an image however it won't allow it. Only Images or 1 video. Also it will not allow me to load 2 videos tog...
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The notifications seem to work very well; however, I would really like to know the title of a new post in a group, so I can see if it's worth my at...
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Hello. Two new features for groups: 1) You might have noticed, clicking on your profile picture ( top right of the screen ) will now also list sh...
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Whatwe are looking at (Edited)Dear Support, As I am new to SkoopLoop (SL) I find it dificult to find where I am on SL. To give an example, when I click on the leftside Communit...
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I am new to SkoopLoop and I am from Kahuti and ex Streetlife. I am not a PC technician but I can lern a lot from other techis discussing their prob...
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Hi .......do you have or publish a Known Bugs List with date's with current status ?
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Faint print (Edited)Is there anyway to darken the print on messages ?
