Scooploop Tech Support
OpenMembers
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Protest delete (Edited)Due to Scooploops unfounded accusations against me, and them being manipulated into wrongful actions. It's no skin off my nose but an innocent memb...
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Emoji or not (Edited)Afternoon everyone. We are looking to put together some changes to make Scooploop more user friendly, interactive and fun. As always, we would lov...
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I haven't received any email notifications, yesterday or today. Is there a reason for this?
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Scroll bar and tick box are great improvements.
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Can you please sort out the problem with this - can't see other comments or mark as read.
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Why does it mostly say this user hasn't posted anything yet! even though it shows they have made comments ?
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I have clicked on 'stop following' for a couple of threads but still keep getting them come up in my notifications.
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Android app notification bug (Edited)Summary: notification takes you to incomplete thread. Today I followed an Android notification to a comment on a group thread I had previously co...
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Quick comment on the latest poll (Edited)The latest poll in Community Support group has ended, I wanted to quickly comment on it, but it seems the support already closed it. Anyway, I ju...
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I'm being pestered in my pm box by a IndahAgarn. I have tried to delete but it has returned twice now, can I do anything else?
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When I type a list on messenger I cannot scroll up to check what I have written - the camera icon is in the way.
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Pages - a new feature (Edited)As you might have noticed, we introduced a new feature called "Pages". You can see there is a new widget on main page right-hand sidebar called "Su...
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OK, so first I wanted to thank everyone for participating. What we've decided is that we will give the user the option to remove only the content...
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I do not get notifications for any messages on my Fire tablet and there is no message symbol to click on, I have to go to my profile to see if I ha...
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Have been trying to save something on a thread but it keeps coming up 'unknown error'
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I'm finding the number of comments deleted are making some posts incomprehensible. Is it possible to challenge the moderators reason for deleting ...
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Problem Viewing Video........... (Edited)content in the app. I’ve had three people in my group reporting that they can’t view videos I’ve posted from Twitter in the app. This has only man...
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https://www.scooploop.com/user/AnjaliKaur
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Are you aware of the above problem ?
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I suggested ScoopLoop to a solitary acquaintance, thinking that she might enjoy it, but her initial experience has been dreadful and she wants to l...
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Pictures that people have posted in my group. People have reported that they can see them on laptop but not on a tablet. My wife and I are both usi...
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On the laptop I have 4 things at the top to click on, Local, groups. messages and notifications but on the tablet the messages option is missing, i...
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New Feature (Edited)Good useful new feature on "News feed" the ability to view the last comment of each post as you scroll down. Thanks Team. 👍 A happy new year to yo...
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Hi, we've been seeing some spammers abusing open groups. Just wanted to remind the moderators that `remove user` or `suspend user` options work th...
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Hi, we've just published some changes that should load your posts faster (esp. main feed, group feeds). It affects both desktop and the app. We've ...
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I would like to report that I have had 2 scams in my private messages box. I haven't responded to either, should I just ignore? John H said I shoul...
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Notifications (Edited)When I logged in today, my notifications are from 1 day, 5 hours ago. I doubt that nobody has posted since, so they seem to be 'stuck'. Is it just me?
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Although I left MSLCHAT a while ago, I am still receiving notifications from the group. I cannot reply as I am not a member now and it is a private...
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Changes to Blocking Feature (Edited)As discussed on other occasion and requested by users, we've implemented a few more "improvements" to the blocking feature. Blocking will now prett...
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Some changes were introduced to the Follow feature, which are: - You can choose now between private and public type of account (check settings page...
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I haven't had any email notifications today - I haven't changed my settings and was getting them okay last night,
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Is this normal? I was surprised to receive this one from the community group as I checked and i really have not joined this group.
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When you show a selection of photos at the side of the screen from various groups can you NOT show photos from private groups? Seems to defeat the ...
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Why don't I get notifications for any new posts or comments in this group ?
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The three dots have disappeared on the opening post in a new thread. I’ve just tried to edit a post in a thread I started in my local Community, an...
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Hi, In the news feed why are we getting "suggested group post" from the same groups continuously? We can choose ourselves which groups we would li...
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I have left MSLCHAT but afterwards tried to delete the notifications, obviously I have not done so. How can I delete their notifications now I have...
This discussion is now closed.
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Notification dropdown - new logic (Edited)As suggested by many users in a thread down below, the notification dropdown now gives higher priority to unread messages. Let's see how everyone f...
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Although I am able to see the list of members in Anything group, I cannot access the list of members in my own group MSLCHAT. Is there a reason for...
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When I look at the members pending, invited etc on All Aboard it won't show any of the members in any category, is that a glitch or is it my comput...
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In portrait the writing has gone downwards instead of across - including trying to write a comment.
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https://www.scooploop.com/thread/another-glitch-or-is-it-the-new-thing
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There are plenty of usability issues with the latest app, especially in regards to refreshing the contents - I'm very sorry for that. They should b...
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Last night I tried, numerous times, to submit a comment. Granted it was pretty long, but when I hit "Submit" it came up telling me there was a 2,00...
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I’m relatively new to Scooploop. I applied to join a private group in which I was successful. (All Aboard group). I now find that I can’t gain acce...
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New feature (Edited)Hi team, I'd like to just say thanks for the new feature of the location icon. Makes navigation easier and keeping group and local activity separate.
