Scooploop Community Support

A loop for any community-related problems. Loop is run by Scooploop Team.

Open Loop 199

    • jenny smith @jennysmith Greenwich - updated 1mo

      ‘False information’ reports not acted upon…

      There has been dangerous disinformation and opinions posted on here recently. If I know the post to be false and/or dangerous, I report it, using the ‘contains false information’ option. However, nothing seems to come of it.
      The fact that option exists surely means that SL, in theory, won’t tolerate false info, so why do my reports not get looked into?

      This discussion is now closed.

    • James C @SuperFunGuy Leaves Green - updated 1mo


      Suddenly I've stopped getting any email notifications of new posts - haven't changed anything. Anyone else getting this problem or suggestions for how to rectify the problem please?

    • Selsey @Selsey Hayes - updated 3mo

      Not getting any email notifications

      Help needed, please. I usually get all Scooploop notifications via email throughout the day. For the past two days have received nothing and it's necessary to go into the 'bell' notification where I can see some of the postings but they are all over the place timewise (which is normal here) and I need to go into the one post left on email in order to access the bell notifications.

      I have changed nothing in 'Settings' and have checked to make sure it is still 'daily'. I have posted this in Technical support (?) but it seems that takes a while and in the meantime getting nothing at all on tablet as I no longer have a Scooploop posting in emails so getting very frustrated with it all! Many thanks.

      This discussion is now closed.

    • Ryan T @RyanT St Albans - updated 3mo

      Foreign and Business Loops (Edited)

      There are well over 30 of these loops on SL, many of them "Locksmith" loops.
      Question ?
      What purpose do all these loops. most with only 2 members serve on an indigenous social forum like SL ?

      This discussion is now closed.

    • Marian @Mags2 West Wickham - updated 3mo


      From someone who never posted, I am getting into my stride because of the new Carers loop.
      However I am confused by the 'reactions' and 'like' facility buttons and need a simple explanation as to how it works. I have been too scared to just try as I don't want to inadvertently send the wrong message to anyone. Where can I find simple basic help on this please? Thank you

      This discussion is now closed.

    • Marian @Mags2 West Wickham - updated 3mo

      A carer's loop group?

      A recent conversation on Scooploop was concerning someone who felt they could not continue with their groups because of caring responsibilities for their wife.
      This resonated with me as I am a carer for my husband and use reading comments on Scooploop as a relaxation for all the duties now falling on me.
      I wonder if there are other carers in our community that might benefit from a Carer's loop?
      I am not sure I have the time or competence to start this myself but am putting this out there as an idea.
      Could it be helpful to share advice or just chat, knowing others understood the issues we face?
      Perhaps responses to this might indicate if a separate loop could be helpful. Thank you for reading this.

    • Boots @Boots Becontree - updated 3mo


      I notice that comments from people do not have the miles distance next to them anymore.
      Also at the bottom of a thread there is no 'back to loop' option anymore.

    • Selsey @Selsey Hayes - updated 3mo

      The Down vote

      I have long been confused by this - and it appears I am not the only one. Is it for down-voting the poster or down-voting the context of the post. It seems that people use it for various reasons and not always the same. In the past I have used it because I'm unhappy about the context (therefore agreeing with the poster if they are too) then changed vote to something different as it looked as though I was anti the poster.

      Would very much appreciate clarification on this. I think it can cause unpleasantness where not intended. At least with the anonymous down-vote one's feelings were clear whereas this can be very much either way. I personally feel it was a mistake getting rid of it (but keeping the anon. upvote) should be both or nothing, can't see the point otherwise.

      This discussion is now closed.

    • Alan F @AlanF Havering - updated 4mo

      Members lying, how can it be stopped.

      Recently I have noticed an increase in a few members making false accusations about other Scooploop users. One has accused me of wanting to “beat him up” because I said I would like to meet him. I have personally met several members and every time we have enjoyed each other’s company.
      Another member, Jenny Smith is being lied about and bullied by the same person who childishly refers to her as IT. .
      This childish behaviour is not only bringing Scooploop in to disrepute but many, mostly females have now stopped posting.
      My solution in attempting to make Scooploop the great site it was and should be is to suspend any member caught lying or bullying for one week for offence and double that every time they commit another misdemeanour.

      This discussion is now closed.

    • AnnaX @AnnaX Thames Ditton - updated 4mo

      As Lesley posted

      I do find it hard to read unpleasantness and personal insults . Many of my friends have left or no longer post. I wonder how long Scooploop will last as a friendly forum.

      This discussion is now closed.

    • Lesley A @Lesley4 Frant - updated 4mo

      A plea for less childish, aggressive and provocative behaviour on SL

      There could be so much nice stuff on SL but even the most innocent threads are being derailed and it is killing the whole thing.

      Political differences are one thing but must so many threads just become slanging matches? There isn’t any reason to call people you disagree with idiots, gibbons, buffoons, stupid, uninformed, witches, or anything else derogatory.

      There’s certainly no place for threats of violence. And no place for abusive pms. Take it up with SL.

      There’s also no point in referring to pms, however nasty in a thread, as no one can make any sense of what’s gone on.

      Some posts are deliberately designed to provoke and are probably best ignored.

      This discussion is now closed.

    • Dawn @Dawns Stoke Poges - updated 4mo

      Thank you Scoop

      I would just like to give a compliment to scoop instead of a complaint lol.
      Just wanted to say thank you for taking the time to look into and tackle valid concerns when they are brought to you. Much appreciated!

    • Citizen W @CitizenW Brixton - updated 4mo

      The (optional) Dark Side of Scooploop

      Hello there. "Dark Mode" is now avaiable on desktop and mobile browsers for those of you you like to read Scooploop in the dark or just prefer a darker theme. There may still be one or two flaws in it, but enjoy.

    • ShirleyM @ShirleyM Camberley - updated 5mo

      My Handy Tips group?

      Why can't I click on to see all members that are in my group anymore. I don't accept businesses or other Countries wanting to join and used to find this easy to remove those from the list?

      This discussion is now closed.

    • Selsey @Selsey Hayes - updated 5mo

      Deleting a comment and everything going

      This has happened a couple of times - I've deleted a comment and posts after get deleted too, has just happened again.

    • Sheila A @Ange Bromley Common - updated 1mo

      Local loop

      Just tried to post in Bromley Common and it said "internal server error"

    • Sylvia @Sylv Romford - updated 6mo

      A Thread

      To make Scooploop members aware.
      Relatively recently, I reported three members to both a loop’s moderator and Scooploop Admin for their incessant misogyny towards me and the constant attacks on every post I submitted. Scooploop’s answer to the problem? “We give loop moderators autonomy over their loops, (yeah, that worked……..not) and if the problem isn’t resolved, we suggest you block the offending accounts”. I ended up having to block all three accounts.
      I received a PM last night from a friend, with screenshots of comments obviously aimed at me from one of the accounts I’d blocked. I’m sure people will come to the same conclusion that I have, that the person has more than one account on Scooploop and makes scurrilous remarks knowing the person that blocked them won’t see them. How wrong he was. He didn’t take into account that people have friends on here that watch out for them.

      This discussion is now closed.

    • Danni @Danni Erith - updated 7mo

      Received a direct message from Alina?

      Today I received this message

      I do not believe it to be genuine and expect if I were to answer I would soon be asked to send money as there are always unscrupulous people who use disasters to scam others.

      Has anyone/everyone else received it?

      I will not be replying.

      This discussion is now closed.

    • ScooploopSupport @ScoopSupport South Bank - updated 7mo

      Ukraine Needs Your Support

      This war in Ukraine will have catastrophic consequences and will bring suffering to millions of Ukrainians. More than 500,000 people have already fled Ukraine during the first week, and millions could follow who will have their homes destroyed. Ukraine has seen support on a global scale, however many smaller organisations and projects are in need of urgent support.

    • Boots @Boots Becontree - updated 8mo
    • Boots @Boots Becontree - updated 8mo


      a new post just came up on Anything, when I went to it from notifications there was no follow but when I went to it from the Anything logo on the side [is that 'main feed' ?] I got comment reply share follow.

    • Selsey @Selsey Hayes - updated 8mo

      Has anyone else lost the 'follow' on posts?

      I seem no longer have the ability to 'follow' on an opening post without going to the dots to the right and ticking 'follow discussion' there. A bit of a faff.

    • Citizen W @CitizenW Brixton - updated 8mo

      Note for loop mods: The difference between "removing" and "suspending" members

      Hello everyone.

      There have been a couple of questions regarding the difference between "removing" and "suspending" loop members by loop moderators.

      To clarify the difference:

      - "suspending" a loop member can be reversed (by using "unsuspend user") , it is thought for loop members who violate loop guidelines but might be allowed to post in the loop in the future.

      - "removed" is forever. This should/can be used by moderators who want to remove a loop member who is involved in off-topic-spam or is so abusive you do not want to be bothered in the future. The "removed" status can not be reversed by loop mods.

      We have - in rare cases - changed the "removed" status to "suspended" where it was used by mistake and mods have asked for help, but it's not something the SL Team does on a regular basis.

      Have a nice day.

    • Dawn @Dawns Stoke Poges - updated 9mo

      Question on PMs received

      Hi scoop, just wondering if you could confirm something for me. If I send someone a PM forwarding messages to someone, the recipient will get the PM from MY name and not the forwarded messages name . Am I seeing this right?

      This discussion is now closed.

    • ScooploopSupport @ScoopSupport South Bank - updated 9mo

      Happy New Year's Eve Everyone!

      We are excited to enter 2022 with everyone here on Scooploop and continue to build our community platform together.

      2021 has been a challenging year for all of us, but it has also seen users from more countries joining and we are looking forward to more users from all around the world joining our community in 2022.

      We will continue to make Scooploop better. To support us, please continue to give feedback (and forgive us the occasional glitch).

      So cheers to the New Year! We wish you a great New Year's Eve and a happy New Year!

      May 2022 be an extraordinary one, in the best way possible!

      The Scooploop Team.

    • Dave @Dave Hornchurch - updated 9mo

      Season’s Greetings

      Merry Christmas everyone and hopefully, a safe and happy New Year to all and their families.

    • ScooploopSupport @ScoopSupport South Bank - updated 9mo

      A Merry Christmas and the Happiest of Holidays from The Scooploop Team

      Hello Everyone

      We hope you are all doing well and enjoying the holiday festivities!

      We know that 2021 has been another challenging year for most – if not all – of us. The pandemic is not over yet and is still affecting our lives, friendships and work.

      However, here’s to cherishing the memories that have been made with friends and family, to a Merry Christmas and to the happiest of holidays!

      As always everyone here at Scooploop is forever grateful for your support, humour and help. With a special shout out to our moderators who help to create our wonderful community here at Scooploop.

      We wish you the happiest of breaks & look forward to entering the new year with you all.

      The Scooploop Team

    • Vera @Vera2 Bromley Common - updated 9mo

      More changes?
      My icons have changed and comment instead of post.
      Did I miss the notification?

      PS. Please reinstate Title of posts.

      This discussion is now closed.

    • Sheila A @Ange Bromley Common - updated 9mo
    • Derek R @DerekR Iver Heath - updated 10mo

      Merry whatever to whomsoever wishes to accept it!

      At this time of the year it’s difficult to know what to say without offending someone.

      So I’ve checked with my legal adviser and on his advice I wish to say the following to all friends and colleagues.

      Please accept with no obligation, implied or implicit, my best wishes for an environmentally conscious, socially responsible, low stress, non-addictive, gender neutral celebration of the winter solstice holiday, practised with the most enjoyable traditions of religious persuasion or secular practices of your choice with respect for the religious/secular persuasions and/or traditions of others, or their choice not to practise religious or secular traditions at all.
      I also wish you a fiscally successful, personally fulfilling and medically uncomplicated recognition of the onset of the generally accepted calendar year 2022, but not without due respect for the calendars of choice of other cultures whose contributions to society have helped make our country great (not to imply that Great Britain is necessarily greater than any other country) and without regard to the race, creed, colour, age, physical ability, religious faith or sexual preference of the wishee.
      By accepting this greeting, you are accepting these terms:
      This greeting is subject to clarification or withdrawal. It is freely transferable with no alteration to the original greeting. It implies no promise by the wisher to actually implement any of the wishes for her/himself or others and is void where prohibited by law, and is revocable at the sole discretion of the wisher. This wish is warranted to perform as expected within the usual application of good tidings for a period of one year or until the issuance of a subsequent holiday greeting, whichever comes first, and warranty is limited to replacement of this wish or issuance of a new wish at the sole discretion of the wisher.
      Disclaimer: No trees were harmed in the sending of this message; however, a significant number of electrons were slightly inconvenienced

    • Boots @Boots Becontree - updated 9mo

      What is an 'open' loop ?
      I thought it meant anyone could join but on trying one it said you have to be accepted by a moderator.

      This discussion is now closed.

    • Ryan T @RyanT St Albans - updated 10mo

      Private, Limited and Hidden loops

      To have these loops on a public chat forum is extremely anti-social and against friendly integration and member relationship. The presence of these loops is offensive to most ordinary forum members.

      The formation of a restricted topic specific loop is more than adequate. How the moderator then determines the valid interest level of an applicant to join is beyond belief.

      I propose that Private and Hidden loops be discontinued and just retain Limited where the moderator can limit entrance to those applicants he/she feels justified. The loop heading would make it obvious what topic the loop deals with.

      This discussion is now closed.

    • ScooploopSupport @ScoopSupport South Bank - updated 10mo

      Hello everyone

      We would again like to thank you all for the offers to assist in moderating some of our local loops. It’s really great to see the support of our users & it is very much appreciated.

      We would also like to point out that we expect, and require, all of our moderators to implement a neutral stance when moderating their loops. In addition to this an easygoing stance is also welcomed; meaning to not rush to block or suspend other users but instead to offer understanding and moderate consistently and fairly. If these conditions are not met we do reserve the right to remove moderator status.

      Have a lovely day

      The Scooploop Team

    • Derek R @DerekR Iver Heath - updated 10mo

      Circular Avatars

      I must have been sleeping, but when did our avatars go circular?
      I've only just noticed!
      It works perfectly for mine. How does everyone else feel?

    • John H @JohnH6 Westcliff-On-Sea - updated 10mo

      Note to all moderators
      Beware of the new member Kanapost, he is selling drugs.

    • ScooploopSupport @ScoopSupport South Bank - updated 10mo

      Good afternoon all,

      We hope you are all well & enjoying this autumnal weather!
      We mentioned, prior to our local loops launch, that we may be looking for users to help moderate these loops in the future.
      We are now actively looking for any volunteers who would be interested in helping to moderate the local loops, alongside the SL team.
      If this is of interest to you please do send us a message and we can discuss further.

      Have a great day
      The Scooploop Team

    • John H @JohnH6 Westcliff-On-Sea - updated 10mo

      Possible scam members

      Be wary of the spate of new attractive female members. If you google, you may find them with the same photo with a different name. This is how scam romances and requests for cash start. Don't accept friend requests. Here is a site where scammers photos can be seen, it will open on scammers using Angie Verona:

    • ScooploopSupport @ScoopSupport South Bank - updated 10mo

      Christmas ads - do they work? (Edited)

      These days, Christmas seems to start with the arrival of the festive adverts; the supermarkets all vying for your attention, and your money. John Lewis, in particular, always produces a big-budget affair that tugs the heart-strings and hits the headlines.

      But do they actually work?

      Have you you ever bought something as a result of these Christmas ads?

    • Robert @RobRoy Laindon - updated 10mo


      See this thread and rid the people that are being bothered by this man of the nuisance that he is!

      Thank you

    • Vera @Vera2 Bromley Common - updated 12mo

      Weekend Debate - Time to Modernise?

      Out with the old ways and in with the new.
      Are Strikes, Protests, Demonstration and Petitions a complete waste of time in this digital, Internet and Media world.
      Look how successful the Marcus Rashford's, campaign "Feeding Britain's Children" to tackle child food poverty, has been and how much he achieved by using only the press, media and internet. Is this the way forward?
      Is it time we all started to move with the times and use more modern methods to achieve our goals?

    • ScooploopSupport @ScoopSupport South Bank - updated 12mo

      Boris, Brexit, or bad timing? Why are we running out of stuff?

      Nationwide fuel shortages have gripped the nation this past week and sent many of us on a frenzied drive-by search for a petrol station that isn’t closed.

      Statements have been issued by certain suppliers, such as BP, saying; ‘There are no fuel shortages in the UK. However, due to panic buying a third of our stations are now left empty.’’ Although released to calm the nation it does raise the question as to how, if there are no shortages, we have ended up in this situation.

      One suggested theory is that it may be caused by Boris Johnson’s extreme interpretation of Brexit: the introduction of hard trade barriers coupled with the restrictions now in place for European workers.

      Another thought is that the current issues are an after-effect, following the global pandemic.

      What is most likely is that a mixture of these two causes have resulted in our current shortages.

      And these shortages are not only limited to fuel supplies; there have been supermarket shelves appearing emptier and energy prices soaring due to unusually low gas supplies. The spike in natural gas and electricity costs has been driven partly by a cold start to the year, with a chillier-than-average Spring. And soaring energy prices are also a problem across Europe. However it seems that the problem is most acute in the UK due to a lack of large natural gas storage facilities and delayed maintenance work.

      What are your thoughts on the reasoning behind our current shortages? Are they simply unfortunately-timed and unrelated issues, or are they all owing to the same cause?

    • Boots @Boots Becontree - updated 1y

      Local loops problem

      I wanted to post a new thread to local but have to choose which area loop, I want it to go into all of the ones I am in as it is relevant to all but there seems no way of doing this.

    • Sheila A @Ange Bromley Common - updated 1y


      Do we have a dedicated section for recommending local businesses or is it just down to when someone asks for a recommendation?

    • Krista L @KristaLonsdale East Barnet - updated 1y

      Business search box (Edited)

      There`s been some talk of the Local Loop and the Business Directory. I`ve got into the habit of NOT going there so I did and found it interesting-there`s enough in my area unlike some.
      BUT the search is all wrong. If I want to look up a business it`s very common that I have no idea which business,I only know what type- Gas Engineer, Plumber ect. So why isn`t there a search for business type? Seems obvious to me that people don`t always know what the business they are hoping to find might be called.

    • Boots @Boots Becontree - updated 1y

      New comments

      In the last hour or so I have seen a lot of new comments that are not highlighted as 'new'.

    • Ryan T @RyanT St Albans - updated 1y

      Bumping (Edited)

      My policy on bumping and in reply to Locigo's thread is this -

      Deliberate Bumping is bad Forum practice and is not acceptable on normal threads.
      I will never bump a thread.
      Having said that it is easy to bump a thread by making an innocent comment, so any objection to bumping is simply peeing into the wind.

      The exception are Polls, which must remain near the top of a Loop post list whilst active.
      So for all Polls I create, if progressive posts place the Poll too far down the list, I WILL bump them.

    • Sylvia @Sylv Romford - updated 1y

      PhD Student

      I think it needs to be mentioned for all to see the hassle the student encountered. She is a PhD student who had reached out to people on Scooploop for help in a simple questionnaire for which I duly completed for her. Yesterday, she left Scooploop completely because of negative and quite frankly,unacceptable comments aimed at her. It has since come to my attention that she has made comments on a Facebook forum of how nasty Scooploop is. Not a great look for Scooploop.

      This discussion is now closed.

    • Dave @Dave Hornchurch - 1y

      My Thoughts (Edited)

      Below is a copy and paste of your comment in the thread “Labelling” yesterday in which you state you’d be happy to “hear” any of our thoughts. I would like to put forward a suggestion which in my mind requires serious thought by yourselves. Yesterday, a certain Scooploop member posted a libellous comment about me. It was a disgraceful stain on my integrity as a moderator of a limited group. I reported said comment to yourselves and after what seemed to me to be an unacceptable delay, you removed the post. I believe any user that posts outlandish libellous posts, should be immediately suspended from Scooploop and warned that further misdemeanours would mean expulsion.
      I’m going to close this discussion with yourselves as I don’t want it to descend into a free for all.
      ScooploopSupport South Bank (14.8 miles) 1 day ago
      Thank you for all of your thoughts. We always aim to moderate our groups fairly and on a case by case basis. We understand that 'labelling' can be found annoying, however it is also an extremely difficult issue to crack down on, as if we were to remove every term that can be linked to a person / group of people there would be much less content available on Scooploop!
      We are always happy to hear any thoughts on how you believe this could be dealt with and what our user base would appreciate.
      Have a great day

      This discussion is now closed.

    • Boots @Boots Becontree - updated 1y

      Loop photos

      There are photos under the heading of loop photos were I can see photos I haven't seen in any post, there doesn't seem to be a way to find out anything about them.

    • Vera @Vera2 Bromley Common - updated 1y


      We appear to have an increasing number of members being "labelled" with no indication to whom it refers.
      Can someone please tell me who is in the "clique", "gang", "those people", "witches", "undesirables" and now we have "his / her crowd".
      To me we are nearly all strangers, have never met face to face and don't know anyone true personality or disabilities. So why the need for "labelling"?

      I was asked in another thread "why would this forum put off new members". This could be one of the reasons as "labelling" appears to be on the increase in the open loops which includes the Scoop moderator loops.

      This discussion is now closed.

Open Loop 199