Since a recent update if I share a portion of screen using advance share the photos and host toolbar appear as black bars on the shared screen unless I move them outside the box. However this is only since a recent update and didn't happen before. There was also an issue with participants not seeing the screen when sharing the screen if I resized it.

I.T. Non-Techie help, information and tips
No advertising please. For the non-techie among us who may need a helping hand at times.
Open Loop 108
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Information, tips and myths - No.40 - YouTube displays black window
If you have advert blockers, you may be seeing a black screen when you view YouTube. This is the result of their latest attempt to stop you avoiding their adverts. The advert has been inserted into the video to become part of it, therefore it cannot be removed, and the sound will continue. Depending on your browser and blockers, your experience may be different.
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This discussion is now closed.
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Information, tips and myths - No.39 - Internet Explorer
Remember Internet Explorer!? You may not be able to find it on your computer, but it is still there, because it is part of Windows. An update last month fixed a security flaw.
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Using Scooploop - Basics - No.24 - Loop searches
https://www.scooploop.com/thread/using-scooploop-basics-no24-loop-searches
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Information, tips and myths - No.37 - Microsoft Office for free!
If you would like Microsoft Office for free, and are happy to use it only on line, you can access it in the link below. There are many look-alike free office programs that you can install on your computer.
https://www.microsoft.com/en-gb/microsoft-365/free-office-online-for-the-web -
We are going to Japan in the not too distant future. We have iPhones 7 on EE sim only contracts. In Japan we will want to be able to use phones for incoming and outgoing calls, check emails/websites etc . I know we can use WhatsApp when we can connect to wifi and we can switch on EE data roaming but it’s nearly £9 a day. I think we can download esims very much cheaper. I think after downloading one your phone should just work as normal, have I understood correctly? Does anyone have experience or could someone read up on esims and confirm my understanding?
Any help appreciated. -
Do you use the Internet Archive?
If so, consider making a donation to enable them to continue their work. If you are not familiar with the Internet Archive, they have and enormous collection of books, videos, audio, software and images. Visit the site below, you will be amazed at the extent of what they have available.
https://archive.org/ -
Information, tips and myths - No.38 - Email/Facebook recovery information
Note that if you have not provided any recovery information in case you forget your password, then you will probably never have access to your accounts.
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Top tips for staying secure online
https://www.scooploop.com/thread/top-tips-for-staying-secure-online
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I have created a new AI loop (the existing loop's moderator has gone missing), it will give some everyday non-technical uses for AI that you can use to your advantage. Feel free to join in with how you use it. You can join the loop in the link below.
https://www.scooploop.com/loops/ai-artificial-intelligence -
If you are a moderator, beware of this member who is a financial scammer, and has just joined under this name: https://www.scooploop.com/user/Emiliafilipowic
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Duplicate threads - 'There is already a thread about this'
https://www.scooploop.com/thread/there-is-already-a-thread-about-this
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Freesat Android and iOS apps stop remote recording
If you use these apps to make remote recordings, note that this feature has been removed.
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New streaming TV channel - Tubi (pron. Toobee)
A new free streaming TV channel has been launched. You can access it on the web (link below), or Android or iPhone app, and some TV devices and services, such as Amazon Fire TV and Google Chromecast.
https://tubitv.com/home -
Have you had a trim recently? (Edited)
Trimming your SSD (solid state disk)
Remember the old days when you enjoyed watching your hard disk defrag? If you don't, see the attached video. If you have an SSD (solid state disk), then you should be aware that you should not defrag it. It should, however, be trimmed. TRIM is automatically enabled in Windows 10 if it detects that you are using an SSD. To see this in operation, do the following:
Open the Windows 10 Start Menu and type "optimize" into the search box. Select "Defragment and Optimize Drives" app from the search results. The Optimize Drives window shows connected drives that can be optimized. Select the SSD from the list and then press the "Optimize" button to manually start trim.
https://www.youtube.com/watch?v=uVYdSuFFmCU -
Information, tips and myths - No.36 - Buying a new PC? If so, beware of S Mode
If you are thinking of buying a new PC, be sure to check if it has S Mode. An S Mode PC can only download apps/programs from the Windows Store. Also, you cannot change the default browser from Edge.
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Windows 10 - end of support may not be 14th October 2025 in your case
The end of support date of 14 October 2025 applies to whatever the last version of Win 10 is. Some versions cannot be updated. Windows 10 Version 21H2 reached end of support on June 11, 2024.
To find out your version of Win 10, type WINVER in to the search box and press enter. Here is a list of versions that are no longer supported:
As of June 2024, several versions of Windows 10 are no longer supported by Microsoft. Windows 10 follows a lifecycle policy where each version receives feature updates and support for a certain period. The versions that are no longer supported are:
Windows 10 Version 1507 (original release): End of support on May 9, 2017
Windows 10 Version 1511: End of support on October 10, 2017
Windows 10 Version 1607: End of support on April 10, 2018 (Enterprise and Education editions extended to October 9, 2018)
Windows 10 Version 1703: End of support on October 9, 2018 (Enterprise and Education editions extended to October 8, 2019)
Windows 10 Version 1803: End of support on November 12, 2019 (Enterprise and Education editions extended to May 11, 2021)
Windows 10 Version 1809: End of support on May 12, 2020 (Enterprise and Education editions extended to May 11, 2021)
Windows 10 Version 1903: End of support on December 8, 2020
Windows 10 Version 1909: End of support on May 11, 2021 (Enterprise and Education editions extended to May 10, 2022)
Windows 10 Version 2004: End of support on December 14, 2021
Windows 10 Version 20H2: End of support on May 10, 2022 (Enterprise and Education editions extended to May 9, 2023)
Windows 10 Version 21H1: End of support on December 13, 2022
Windows 10 Version 21H2: End of support on June 11, 2024
These versions are no longer receiving security updates, bug fixes, or new features from Microsoft. It is recommended to upgrade to a supported version to ensure your system remains secure and up-to-date. If you cannot update your version, there is nothing you can do about it other than make sure all your important files are copied to a backup. -
This discussion is now closed.
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Information, tips and myths - No.35 - Using rechargeable batteries (Edited)
Note that you must read the instructions for a device before using NiMH (nickel–metal hydride battery) rechargeable batteries, because rechargeable batteries do not have the same voltage as ordinary batteries. An ordinary battery is 1.5 volts, whereas rechargeable batteries are 1.2 volts*. So, if you have a device that needs four ordinary batteries, that will give six volts, whereas if you use rechargeable batteries, that will total only 4.8 volts.
* Lithium ion batteries are 1.5 volts, but are much more expensive. -
Information, tips and myths - No.34 - Buying a new TV
If you are considering buying a Freely or Roku Tv, be sure to investigate what it can and cannot do.
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Information, tips and myths - No.33 - Windows Administrator account
Myth: Your Windows PC may show that you are the Administrator, but you are a just a User with administrative privileges. This is why you have to click to allow some operations to continue, or chose 'Run as administrator'. If you had Vista, you will remember the annoying 'You do not have permission to do this'. You can become a true Administrator to avoid the prompts, but it is a bit technical; google 'hidden Administrator account', if you wish to know more.
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Using Scooploop - Basics - No.22 - Hidden loops
https://www.scooploop.com/thread/using-scooploop-basics-no22-hidden-loops
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Beware, Microsoft is trying, and sometimes succeeding, to instal Windows 11 again (Edited)
They have just tried again!
https://learn.microsoft.com/en-us/answers/questions/1163055/why-did-my-computer-update-to-windows-11-on-its-ow -
Moderators - Last day for 'Bubble posts' poll
An explanation will be posted in the 'Scooploop members who advertise' loop.
https://www.scooploop.com/thread/do-you-understand-the-bubble-posts-settingThis discussion is now closed.
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Netflix is being removed from many Sony TVs
The Netflix app will stop working on July 24th on many Sony TVs . You will have to use a streaming stick, or view on the web.
Full list here: https://www.flatpanelshd.com/news.php?subaction=showfull&id=1717149376 -
Information, tips and myths - No.32 - Backing up
Depending on your requirements and knowledge, there are many ways to backup. There are two types of backup, the simplest is a manual backup of files of your choosing, and the other is a complete backup of your computer, this is called a 'system image' Google for details. If you have Windows 10/11, you will have OneDrive on your computer, this backs up files of your choosing automatically. OneDrive enables you to access your files from any computer, even if your computer has died. Google for details.
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Asking for/giving help (Edited)
Help seekers: When asking for help, provide as much information as possible, however obvious you may think it is, in so doing you are more likely to get a response/answer sooner. Also please don't seek help then disappear, or not post that it is resolved and how you did it. Don't forget to thank helpers.
Helpers: Remember this is non-techie help.This discussion is now closed.
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Using Scooploop - Basics - No.21 - Providing a link to a comment
https://www.scooploop.com/thread/using-scooploop-basics-no21-providing-a-link-to-a
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If you are interested in 3-D printing, see this loop: https://www.scooploop.com/loops/3d-printing
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Information, tips and myths - No.31 - Wi-Fi calling
If you can't get any, or a reliable 4G or 5G phone signal wherever you are, then, depending on your phone and network, you may be able to use Wi-Fi calling. This will route your call through your router or a nearby Wi-Fi hotspot.
https://www.uswitch.com/mobiles/guides/what-is-wi-fi-calling/ -
Post for moderators (Edited)
Depending on your use of Scooploop, you may have noticed that moderators are dropping like flies. Two consequences of this are, depending on a moderator's settings, advertisers can post at will, and members are unable to make new posts.
Looking around at various posts and comments, I can see that even some long term members are unaware of various aspects of how Scooploop works, whereas some new members are remarkably knowledgeable!. Anyone can become a moderator, but that does not mean that they understand the settings to know how to moderate.
If you are a moderator, I would be interested to know if, without investigating, you understand the 'Bubble posts' setting. Please vote on the link below.
https://www.scooploop.com/thread/do-you-understand-the-bubble-posts-settingThis discussion is now closed.
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https://www.dailymail.co.uk/sciencetech/article-13488821/amp/warning-iPhone-Android-cyberattack.html
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Recycle Your Electricals. Anything with a plug, battery or cable can be recycled
https://www.recycleyourelectricals.org.uk/?utm_source=e-shot&utm_medium=email&utm_campaign=LoveEssexMay2024-Reminder
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Using Scooploop - Basics - No.20- See all of a member's friends
https://www.scooploop.com/thread/using-scooploop-basics-no20-see-all-of-a-members
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For various reasons, advertisers are currently having a field day in loops. Rather than having to deal with a member after they have advertised, I have created a loop where you can check on guilty members before you admit them. Note that there is nothing in the settings to prevent someone from posting comments.
https://www.scooploop.com/thread/note-to-moderators-bd119This discussion is now closed.
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They have increased our monthly payment so I looked online to find that there is a £6 extra monthly fee for protection for up to 10 devices. Should we keep it or is it unnecessary?
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Note to moderators - New members - Potential advertisers
https://www.scooploop.com/thread/note-to-moderators-new-members-potential
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Using Scooploop - Basics - No.19 - Editing post titles
https://www.scooploop.com/thread/using-scooploop-basics-no19-editing-post-titles
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Windows 11 (Edited)
Having used Win 10:
What do you find most annoying about Win 11?
What do you miss the most?
What do you like!? -
Asking for help - Reminder (Edited)
Help seekers: When asking for help, provide as much information as possible, however obvious you may think it is, in so doing you are more likely to get a response/answer sooner. Also please don't seek help then disappear, or not post that it is resolved and how you did it.
Helpers: Remember this is non-techie help. -
Member currently sending Friend requests to members (Edited)
He has more than one account.
https://www.scooploop.com/user/salek -
Please remove this spammer; some loops are letting anyone in:
https://www.scooploop.com/user/EmillaFilipowic -
Information, tips and myths - No.30 - Find the location of a file on your PC
1. Click Start.
2. Click File Explorer (three icons up).
3. On the left click 'This PC'.
4. On the far right you will see a 'Search Quick access' box, type the file name into the box and press enter. You may see a progress bar.
5. Your file will appear in the middle of the screen.
6. If the file's location is not shown, right-click it and select Properties, you can then see the full path of the file in the general tab. -
I connected my phone to my laptop to transfer photos
it seemd it is done but where are the photos ?
They are not in my photos folder.