Reporting any issues
Hi all, for future issues that may occur on your Scooploop page, would you kindly provide us with as much detail as possible about the problem, so we can have a clear picture of the outstanding issue. Below are a list of things to provide us that will help us fix the issue:
- take screenshots of the issue(s)
- provide a link to the direct issue
- let us know what device you are using
- let us know if you are using the Scooploop app or desktop browser (and what browser it is)
- video the problem
- If you are using the app, let us know what version of the app you are using.
Providing us with sarcastic comments will result in your post to the back of the fixing queue :-)
- take screenshots of the issue(s)
- provide a link to the direct issue
- let us know what device you are using
- let us know if you are using the Scooploop app or desktop browser (and what browser it is)
- video the problem
- If you are using the app, let us know what version of the app you are using.
Providing us with sarcastic comments will result in your post to the back of the fixing queue :-)
