Sky vs Virgin
As you can tell from the past post, I am doing a bit of a housekeeping audit at the moment. I have been with Virgin since the Cable and Wireless days and have a package for TV, telephone and broadband. Last Saturday evening my landline gave up the ghost and I reported it and the first appointment they could offer for repair was this Monday, i.e. 9 days later. I made three phone calls pleading the case but to no avail. I have looked into the packages and signed up for Sky for what seems to be a comparable package but at a cost of about £10 per month less. I am now getting cold feet and can easily reverse the decision. I realise that these carrots at the beginning can soon change drastically after the initial period but it is for 18 months. It seems to me though that, unlike Virgin, I could not decide to watch a film one night and merely pay for it but would have to pay for the movie package on a contractual basis also, when I probably would not use it for 90% of the time. Is this correct? Does anyone have any thoughts? Once again, many thanks.
