Sorry you've got a problem. I think you have done everything I would have done. Hope someone can hel..

If you have a Virgin Tivo box. its Home, Help + Settings, Network, Connect to Network. That should d..

oh just thought I had a problem with a plug once. The prongs slid off the base so you could change i..

Thanks!

@Mi... -I don't have a box, just smart tv and it was fine last night but no Netflix or Freeserve..

ok.

You could try the same on your smart tv. Home, Settings, Network. etc.If all else fails, turn everyt..

@Se... you know your router's OK because you're on here, so I suggest you google something like 'my..

something like this on your tv remote........Menu...Settings....Network....wifi/ethernet.....supply ..

@Cl... - Did all that but I can't find anywhere which will let me enter broadband details again. Ha..

Some of that is a bit too complicated for me, Diana! Just cannot find anywhere to re-input the broad..

Now realise I was ticking the 'wired' connection which is for computer but not tv, of course, so fou..

You could connect a cable if your TV has an Ethernet port (RJ45) , or check your password (case sens..

Does that mean a cable from the router to the TV. Too far, if it does, as in different rooms. Will t..

@Se... you can get ethernet cables in various lengths up to 30 – I've even run one to a different f..

Spoke to Panasonic this morning - after trying yet again to connect. Very pleasant but as the call l..

Is the video no help, @Se...? I just had quick look and it seemed fairly simple. You are trying the..

@Di... - thanks so much. I've been trying again and used every kind of dash possible but I click t..

Oh dear - I hope the Panasonic person can help. I find I really need some escapist telly in these di..

I think I have the same TV as you ( on your recomendation), I took a picture of the back of my TV sh..

Still waiting call back, would you believe, I'll have another go tomorrow. I've only 2 leads in back..

It's a bad move to leave the network name and password as the default....better to log onto your rou..

@Cl... - you've totally lost me! Are you saying I should change the password the broadband gave me ..

you should have got booklets when you got your router telling you how to do it along with any userna..

usually something like 192.168.0.1 in your browser and a login of ADMIN and a Password this should b..

They probably did and probably went into a box unread, a few years ago now. - I'm usually so thrille..

All that is on the back of my "Keep Me" card - which I've kept - probably don't do booklets any more..

You should find all the default info for logging on to your Router on labels attached to your router..

Hope you don't mind if I leave that for another day!

Quite understand !!!!!!

Rang Panasonic this morning, went through it all with the lady and - I just knew this would happen -..