• Michael B @MichaelB1 Farnborough - updated 2y

    Mobile network to avoid like the plague

    They are called ID Mobile.
    My sister wanted a cheap smartphone and the salesperson in Carphone Warehouse sold her one with an ID Mobile sim card. Monthly line rental contract of £25. This includes some minutes and some data.
    She only wanted the handset and soon as she was home , took out the ID Mobile sim and replaced it with her O2 sim that was previously in her broken phone. So the ID Mobile sim has never been used, and she accepts she still has to pay the £25 a month line rental for the duration of the contract.
    Now the bad news. Over the last year there have been at least 3 times when her monthly bill has been around £75. Looking at the itemised bills , which should just say monthly line rental £25, they were showing her Data Allowance of 500mb fully used and a list of costs of data used over her allowance, totalling around £50.
    The thing is there should be ZERO data usage as there is no ID Mobile sim card in the handset.
    Anyway we have decided to buy out the contract

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