• Selsey @Selsey Hayes - updated 3mo


    I had a fair bit of double glazing renewed and new porch when I moved here by a firm I was very happy with, helped me out when a stable door installed by the builder (provided by them but installed by him) couldn't be locked for a year until they came and refitted at no extra cost as the builder wasn't interested. At the same time, they measured up (twice) and quoted to replace an upstairs window which I can't open/close and make another window plain glass instead of the leaded-light panes already there which I hate. This was a year ago, I received and accepted the quote and I am still waiting. Part of the problem was that my attached neighbour was awaiting the replacement of a porch door letting in rain when the wind was in the wrong direction (insurance claim) so I knew mine wouldn't be done until then and I wasn't particularly bothered. Anyway, porch was repaired yesterday and still nothing about my job though when I queried a couple of weeks ago to ask if I should go elsewhere was assured they still wanted to do it but were still very busy (which I know is true as doing a lot of installations around the area). Decided to get a quote elsewhere which has turned out to be nearly £700 more for same job. Others have said glass has gone up by 40% over the period. I do like the firm and the men but, basically, where do I stand!

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