I've been using a version of Gmail for many years, which was custom-built for older computer users by someone who's now at AgeUK. After being ultra-reliable, it's just gone wrong, due to a problem with its web server not responding to the hosting provider - and of course there's no easy way to contact the system manager. I've just found out the hard way just how over-fragile the IT support system for that essential e-mail account really is.
I really should have set up a replacement for my old Wanadoo e-mail, when that ceased to be provided in the UK by its final owner but - of course - I didn't get around to it because I already had an apparently reliable e-mail account that I was used to using daily. Ideally, I would get a free webmail account which automatically downloads e-mails to my computer and can collect incoming ones from this Gmail account - when that becomes possible.
What do people recommend for this purpose, please?