We have over 130 wonderful staff and we do our best to match support workers to our clients after fully assessing their needs. We’re one of the few care providers to give staff permanent contracts and we encourage them all to seek professional qualifications. As a result, our staff turnover rate is far below the industry average, which means much better continuity of care and support for our clients.
We’re very proud to have a dedicated in-house trained clinical team with many years’ experience in the care and support field. Being able to call on this expertise rather than having to involve the NHS leads to faster decisions for the client and support that is much more responsive to their needs.
The number of support hours each client receives is determined by their individual needs. It can be anything from a few hours each week to 24 hours a day. We are an Approved Care Provider for several London Boroughs and our services can be funded in a variety of ways:
- Social Care Funding
- Continuing NHS Care Funding
- Clients paying privately or using their Personal Independence Payments
mental and physical disability support
autism and aspergers support
challenging behaviour support