• DIANA W @DianaW Dalston - updated 1y

    When is a modern boiler just a malfunctioning computer?

    My almost brand-new condensing gas boiler suddenly lost its pilot light this afternoon, after I'd had the heating on for a short time. (Annoyingly, the malfunction also blew out the bulb on my reading light, which isn't at all standard and for which I have no spare. The lamp was plugged into the socket nearest the boiler cupboard; the computer etc multi-way which use a different socket were fine. A different lamp worked fine in the same socket as the blown one had been using.)
    Panicking my way through Worcester's immense user manual in search of 'pilot light' or some equivalent produced nothing but I noticed that it wasn't just the light but the entire display panel that had gone dark.
    Just on spec, I tried the computer reset trick - turned the electrical supply to the boiler off and on again, in case that might tell me whether I'd have to replace the rather inaccessible fuse. The boiler then came back on, pilot light and all. Should that be the user's first recourse if their boiler suddenly goes dark?

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