• DIANA W @DianaW Dalston - updated 1y

    What the energy suppliers are really doing with our direct debit mandates...

    Martin Lewis has conveniently just published the results of his straw poll about how much DDs were being hiked by energy suppliers, even though we can only be charged 54% more for our energy than before the rise in the consumer price cap.
    https://www.moneysavingexpert.com/news/2022/05/energy-direct-debit-hikes-mse-survey/
    Since my supplier had just announced that it was going to take nearly double from my bank on 1st June what I reckon it's entitled to have monthly from now on - and hasn't answered my original objections, I spent yesterday morning successively objecting to that and complaining.
    I got back only two shabby autoreplies, blaming high consumer traffic for delay in replying. If they were charging us fair amounts, there wouldn't be a huge hike in objections, complaints etc to keep their teams over-busy, though; it's all their own fault.
    I'm going to cancel that DD mandate well before 1st June. Easier to deny them access than get back what they steal, I reckon.
    Next stop, Ofgem - or whoever MSE advise taking this up with, next....

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