• Warnings from WHICH

    Scam Alert service


    National Insurance number ‘compromised’ cold call

    An official sounding voice usually claiming to be from the National Crime Agency or National Office for Serious Crimes has been cold calling unsuspecting members of the public, asking them to call back urgently. It may state that your National Insurance number has been compromised, but it’s an attempt to get you to hand over your personal details.

    You may receive it in the form of a pre-recorded message or phone call that sounds threatening, so please do ignore it. Here’s how fraudsters may pressure you into giving up your details and how you can protect yourself.

    Pressure tactics

    Five things to say to doorstep scammers

    We’ve heard a growing number of reports of scammers targeting people on their doorsteps, and they tend to target older people, so be alert to unsolicited visits. Here’s a short video explaining what you can say if a stranger comes knocking at your door.

    Deter doorstep scammers

    At Which? we’re working on improving our digital capabilities which will, in turn, improve our communications. This means we’ve updated our sender address to now include info@act.which.co.uk.

    If you’ve received an email from Which? that you suspect to be a scam, please get in touch: which.co.uk/contact-us

    Stay safe,

    Which? scam alert team

    PS Please share this information with your friends, family and neighbours – anyone who may find it helpful. Or they can sign up here to receive this directly to their inbox.

    You're receiving this email because you signed up to the Which? scam alert service.

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    Which?

    At Which? (the Consumers’ Association) we're committed to protecting your personal information when you use our services or buy our products. Our privacy policy explains how we use any personal information we collect when you visit our websites.

    Can we help you with anything else? Our Member Services team is always happy to help. You can contact them by email at which@which.co.uk or by telephone on 029 2267 0000. Our offices are open Mon to Fri, 8.30am to 6pm and Sat, 9am to 1pm.

    Consumers' Association, Company number: 580128, Charity No: 296072. Reg office: 2 Marylebone Road, London NW1 4DF.

    © Which? All Rights Reserved.

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