Scammer
I got a call from a scammer yesterday.
Me: “Hello.”
Scammer: (thick, heavy accent) “Hello. This is Tom Smith from Microsoft Support. We are seeing a lot of virus activity coming from your device.”
Me: “Oh no. My device? Are you sure?”
Scammer: “Oh yes, Madam. We have many reports.”
Me: “Oh, my. How can I fix it?”
Scammer: “It’s okay, Madam. We can help you right now. Are you in front of your device?”
Me: “Yes. I was just about to use it. I’m glad you called.”
Scammer: “Good, Madam. Please push the Start button.”
Me: “I think it’s already on.”
Scammer: “Okay, Madam. Now click on Control Panel.”
Me: “I don’t see that.”
Scammer: “Do you see a bunch of information above the Start button?”
Me: “Yes.”
Scammer: “That is your Control Panel.”
Me: “Wow. I didn’t realize it had a name.”
Scammer: “Yes, Madam. Now press Internet Options.”
Me: “I don’t see any Internet options. I don’t think I bought that feature. This is just a cheap one.”
Scammer: “All devices have Internet, Madam. Press the Start button again.”
Me: “Okay. Same as before.”
Scammer: “That’s fine, Madam. We will restart your device. Please turn it off.”
Me: “Um… I don’t know how. I’ve never turned it off. It kind of just stays on.”
Scammer: “There must be an off button. How do you stop it when it’s running?”
Me: “I usually press the big button.”
Scammer: “Okay, Madam. Press that button.”
Me: “Okay.”
Scammer: “Is your device off?”
Me: “No. The door popped open.”
Scammer: “Door? Is there a disc inside?”
Me: “No. There’s a burrito.”
Scammer: “Why is there a burrito in your computer?”
Me: “Computer? I thought you said this was microwave support.”
Me: “Hello.”
Scammer: (thick, heavy accent) “Hello. This is Tom Smith from Microsoft Support. We are seeing a lot of virus activity coming from your device.”
Me: “Oh no. My device? Are you sure?”
Scammer: “Oh yes, Madam. We have many reports.”
Me: “Oh, my. How can I fix it?”
Scammer: “It’s okay, Madam. We can help you right now. Are you in front of your device?”
Me: “Yes. I was just about to use it. I’m glad you called.”
Scammer: “Good, Madam. Please push the Start button.”
Me: “I think it’s already on.”
Scammer: “Okay, Madam. Now click on Control Panel.”
Me: “I don’t see that.”
Scammer: “Do you see a bunch of information above the Start button?”
Me: “Yes.”
Scammer: “That is your Control Panel.”
Me: “Wow. I didn’t realize it had a name.”
Scammer: “Yes, Madam. Now press Internet Options.”
Me: “I don’t see any Internet options. I don’t think I bought that feature. This is just a cheap one.”
Scammer: “All devices have Internet, Madam. Press the Start button again.”
Me: “Okay. Same as before.”
Scammer: “That’s fine, Madam. We will restart your device. Please turn it off.”
Me: “Um… I don’t know how. I’ve never turned it off. It kind of just stays on.”
Scammer: “There must be an off button. How do you stop it when it’s running?”
Me: “I usually press the big button.”
Scammer: “Okay, Madam. Press that button.”
Me: “Okay.”
Scammer: “Is your device off?”
Me: “No. The door popped open.”
Scammer: “Door? Is there a disc inside?”
Me: “No. There’s a burrito.”
Scammer: “Why is there a burrito in your computer?”
Me: “Computer? I thought you said this was microwave support.”
