• DIANA W @DianaW Dalston - updated 1y

    Ofgem warns energy suppliers against abusing customer direct debits

    I finally managed to write an e-letter to my own new supplier about the enormous proposed hike in DD payments that they wanted me to make for the next nine months.
    Tackling that somewhat slowly gave me the benefit of citing Ofgem's recent warning to suppliers, not to abuse our DDs. (Apparently it took the form of a 12-page letter, so this brief BBC news report is probably much easier reading!) Ofgem's chief executive had even made a guest appearance on Radio Four's 'Today' programme to help publicise this very welcome initiative. If only all regulators were so pro-active in defending consumer rights....
    https://www.bbc.co.uk/news/business-61122210?at_medium=RSS&at_campaign=KARANGA

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