• DIANA W @DianaW Dalston - updated 2y

    Is it necessary to do a factory reset on a router?

    I've often had long periods when my wi-fi didn't work reliably and I had constantly to click to re-connect to it, to get rid of that annoying non-connection icon.
    My supplier recently suggested doing a factory reset of the router, which they can apparently see has not been reset for some time. I
    Their instructions are as follows:
    "There is a small hole on the back of the router and next to this hole it says Reset. The hole is the size of a paper clip or the back of an earring.
    If you can insert the paper clip into the hole until you hear it click or until all the lights come off.
    Remove the paper clip.
    Await all the lights to come on, this will reset the router."
    This sounds very odd; should this a normal maintenance chore?

    I periodically get so cross at the wi-fi that I just turn the router off completely, wait a while and then turn it back on again. Does that have a very different and less substantive effect than doing this factory reset?

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